Customs Specialist

We’re JTI, Japan Tobacco International and 

we believe in freedom

. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our 

consumers to choose from

. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe 

when they’re free

 to be themselves, grow, travel and develop, 

amazing things can happen for our business


That’s why our employees, from around the world, choose to be a part of JTI. It’s why 

9 out of 10 would recommend us to a friend

. And why we’ve been awarded 

Global Top Employer status, six years running


So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more:



The position is responsible for collating all the logistics information needed to complete the importation and customs clearance of imported materials, including tobacco packaging materials, machineries and factory spares, ensuring duty and VAT calculations are correct and accurate, following Malawi Revenue Authority (MRA) and other Government agencies requirements.

Key Responsibilities

  • Coordinating the logistics of JTI imports of materials including; tobacco packaging materials, factory machineries and spares and others to ensure that they are in line with JTI and Government requirements.
  • Prepare and follow up customs duty documentation with MRA and respective clearing agent
  • Negotiate with MRA on project and other materials tax exemptions and advise management on imports regulations, customs and tariff changes whenever applicable and also manage customs audits.
  • Develop imports procedures, educate stakeholders and vendors on imports requirements.
  • Track and calculate the landed cost of all imported materials, ensuring that the cost is correctly and timely added to respective Purchase Orders and expiditing shipment deliveries to JTI

Qualifications and Experience

  • Diploma in the relevant field
  • 4-6 years logistics/customs clearance experience, preferably with large multinational organization.
  • Good communication skills – both oral and written and proactively address issues and effect change.
  • Strong analytical skills and organized bility to work in a changing environment with minimum supervision.

To apply for this job please visit


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