Network Engineer

The Elizabeth Glaser Paediatric AIDS Foundation (EGPAF) is a recognized global leader in the fight against HIV/AIDS.  In its work to eliminate paediatric AIDS through research, advocacy, and prevention and treatment programs, EGPAF currently supports national, district, and local governments, facilities, communities, and non-governmental partners. In 2020, EGPAF’s global footprint spans 17 countries.  EGPAF supports service provision for comprehensive HIV care, treatment and prevention programs, and health systems strengthening. To date, EGPAF has supported over 15,000 sites to offer HIV counselling, prevention, diagnosis, and treatment services alongside high-quality family health care.

EGPAF has worked in Malawi since 2001. Today, EGPAF Malawi implements evidence?based HIV prevention, care and treatment interventions in 151 health facilities in nine districts through EGPAF’s U.S. President’s Emergency Plan for AIDS Relief/U.S. Centers for Disease Control and Prevention (PEPFAR/CDC) ?funded Achieving HIV Epidemic Control through Scaling Up Quality Testing, Care and Treatment in Malawi.

EGPAF seeks to fill the following open positions:

Position          :           

Network Engineer

Reports to      :           Lead Network Engineer

Location         :           Lilongwe

Post type        :           National

Position Summary:

The Network Engineer will among other things expected to ensure installation, document entire network designs and monitor performance of the links across all designated sites. The candidate will be deployed to other sites in others districts based on technical support needs as determined by the Lead Network Engineer

The Essential Duties and Responsibilities will include but not limited to;

  • Ensure installation, configuration, support and troubleshooting of all Network related issues by following Standard Operating Procedures (SOP).
  • Schedule network upgrades and ensure minimal downtime on all scheduled network upgrades.
  • Documentation of the entire network design implemented.
  • Monitor the network and report downtime to ISP, follow up with ISP until issue is resolved on a daily basis.
  • Monitor performance of links to ensure the quality of service and that capacity has been provisioned according to the requested capacity.
  • Generate and produce Monthly uptime and downtime reports for all sites and any ISP connecting the sites. Ensure reports are presented in a manner that management can make decisions based on the reports.
  • Follow up on all network reported issues and ensure they are timely closed.
  • Identify and Resolve EMR network related issues in facilities.
  • Installation and migration of EMR network infrastructure.
  • Monitor connectivity for all connected EMRS sites.
  • Reconfigure network equipment and maintain facility network infrastructure.

  • Mentor HIS Officers on basic level POC system network support.
  • Ability to Maintain Wide Area Network with Routing and Switching hands on experience.
  • Datacentre Core Switch configuration, Troubleshooting and VLAN configuration and Management.

Required Qualifications and attributes

  • Bachelor’s Degree or Advanced Diploma in computer science, information technology or related technical discipline (strongly preferred) or equivalent education and experience.
  • 5+ years supporting large-scale enterprise network infrastructures using Cisco solutions is an advantage.
  • 5+ years of experience with routing and switching in a multi-vendor environment i.e. Cisco, Nexus, Meraki, ASA firewalls, Mikrotik, UBNT, Palo Alto, Info Blox and F5 Big IP load balancing.
  • 5+ years designing enterprise scale routing and switching environments.
  • 5+ years of experience with Network Monitoring.
  • 5+ years of experience with services such as VLAN, VPN, WLAN, TCP/IP, DNS, DHCP, SNMP, SMTP, DVMPN, IPSEC.
  • Expert level experience with the following protocols and technologies:  EIGRP, OSFP, BGP, MPLS, STP and HSRP.
  • Subject matter expert experience installing, maintaining, and configuring network (WAN, LAN and WLAN), infrastructure.
  • Working experience in a maintenance role in a similar environment and dealt with continuous maintenance and support.
  • Experience in preventative maintenance.
  • Strong organization, analytical, communication, decision making and interpersonal skills.
  • Ability and willingness to travel to and work at field locations.
  • Ability to work effectively with others, supporting others, influencing others, interpersonal awareness, following and effective communications skills
  • Ability to lead others by motivating, developing, delegating, and taking charge when necessary
  • Able to work in a demanding environment and demonstrate integrity over resources

Elizabeth Glaser Pediatric AIDS Foundation is an equal opportunity employer. All qualified individuals are welcome to apply. Interested qualified candidates should send their expressions of interest enclosing copies of their certificates and a detailed current Curriculum Vitae including names and contacts of at least three traceable referees, and indicating their availability to take up the position.

Closing date: 30 November 2020


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